Frequently Asked Questions
Everything you need to know about shopping with Treasures.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How can I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit for every garment.
What payment methods do you accept?
Treasures accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options via Klarna and Afterpay.
Are your materials ethically sourced?
Yes, we prioritize sustainability. Treasures partners with certified manufacturers who adhere to fair labor practices and utilize eco-friendly fabrics where possible.
Can I track my order once it's placed?
Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.